General Terms of Use

Whether you are a property owner or agent for property owners (an “Advertiser”or “Seller”) and are placing advertisements on www.vanatis.com (“our website”) or a person using our website, by accessing or using this website you agree to be bound by these terms and conditions (“Terms and conditions of Use”) in relation to both Advertisers and Browsers use of our site.
Please read the Terms and conditions of Use thoroughly before using our website. By using our website, you indicate that you accept the Terms and conditions of Use. Please do not use our website if you do not agree to these Terms of Use.

1   Information about our Website.

We are the data controller for the purpose of the Data Protection Act 1998 and we will be bound by the privacy policy in relation to the storage and use of your personal data.
We provide an advertising service for Advertisers and a Hotel sales search facility for buyers/sellers or owners of Hotels worldwide. We do not own, inspect or provide content for any of the properties advertised on our site. We do not warrant that we have conducted any inspection of the property. Advertiser shall be responsible for ensuring that it has all necessary rights, licences and authorisations to list and sell the property.
We make no claims as to the quality, safety or legality of any of the properties advertised. Neither can we confirm the accuracy of the advertisements or their content. It is the sole responsibility of the listing broker/owner to be eligible and able to list and sell the property. Although we provide legal documents to help the sale process e.g.(non disclosure agreement and proof of funding) “The documents”. We are not responsible in any way for all the information or financial details on these documents provided by either party.

2    Material on our Website

2.1      All copyright, database rights, trade marks and design rights on our website and in all the material published on it belong to us, our licensors or our Advertisers.
2.2      You may download material from our website for the sole purpose of using our website, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our site without our prior written consent.
2.3     You must not forward material from our site to third parties without receiving their prior consent that they wish to receive the content.
2.4    Advertisers/brokers or owners or any other third party shall not use our website for any marketing or advertising purpose which is not permitted by Vanatis .com. Any such use of our website shall, at our discretion result in the person or company been refused to list any property and/or discontinuing the ability of the person or company from using our website entirely.

2.5   Users of the site who wish to list a hotel must be the owner or else the mandated seller.

3    For your safety

Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. Advertisers or owners/brokers may never meet in relation to the sale of a property and so you must therefore proceed with caution and use good judgement when using our website.

4    Our limitation of liability and responsibility

We only provide an advertising service through which Advertisers/owners or brokers can advertise . We do not own nor have we inspected nor do we have any control whatsoever over any property listed on our site and we make no representations or warranties regarding any of the properties.

While we require Advertisers to advertise properties truthfully, fairly and accurately, and we take reasonable steps to remove advertisements from our site following any complaints, we have no control over the accuracy of any advertisement.

We provide “the documents” in good faith and expect both parties to provide truthful information. We are not responsible for any information provided on the documents. We ask all Owners/Brokers and anybody using our website to seek their own legal advise before releasing any professional,personal or financial  information to another user on our website. All users of our website are completely responsible for their own actions with the information they may share.

As such, we disclaim all liability and responsibility for any loss or damage (including personal injury) suffered or incurred by you or another party arising from:

Any reliance by any user of our website, or by anyone who may be informed of any of its contents, placed on any advertisement,         commentary and other materials posted on our site by advertisers, or any error or mistake or inaccuracy contained in any statement, description, representation or other information provide in connection with a property listed on our website.

Although we will do our best to prevent any intentional misuse of our website and the spread of any harmful programs via our website, we will not be liable for any loss or damage caused by any intentional misuse or the distribution of viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due.

If we are in breach of these terms or otherwise liable to you (including, without limitation, for our negligence), we will only be responsible for any direct damages or losses you incur that result from your use of our site up to the value of the fees (if any) that you have paid to us. We shall not be liable for any indirect losses or damages suffered by you. Our liability to you shall not in any event include business losses (which includes without limitation loss or corruption of data, loss of profits or contracts, loss of revenue, loss of anticipated savings in expenditure, or business interruption) as a result of our breach of contract or negligence or otherwise.
If you consider any of the content of any videos, photographs or any other material posted on our website by any Advertiser to be offensive, discriminatory, defamatory or libel or for whatever reason inappropriate please notify us stating the reason why you consider such content to be inappropriate.

We can contacted by email to info@vanatis.com or by telephone at +44 20 3808 3782
Upon receipt of notification that any content is considered to be inappropriate, we will review the said content and decide whether to remove such content from our website or not.

 

5    Copyright Complaint Policy – Infringement Notification:

If you have reason to believe that materials on our website infringe your copyright, please provide the written information requested below.

A clear identification of the copyrighted work you claim was infringed.
A clear identification of the material you claim is infringing the copyrighted work, and all information to allow us to locate that material on our site, such as a link to the infringing material.
Your contact information so that we can reply to your complaint, including an email address and telephone number if possible.
Please state clearly : “I believe that the material that is claimed as copyright infringement is not authorised by the copyright owner, its agent, or the law and I swear that the information I am giving is accurate and I am the copyright owner, or I am authorised to act on behalf of the owner, of an exclusive right that is allegedly infringed”.
The notice must be signed by the person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claims of copyright infringement on our site should be emailed to info@vanatis.com or mailed to our legal department (details of same can be provided upon contact)

We suggest that you consult your legal advisor before contacting us. Also, please note that you may be liable for damages (including costs and attorney’s fees) if you make a false claim of copyright infringement.
We will review and address all notices that comply with what has been stated above.

We will also at our sole discretion limit access to our site and/or terminate the accounts of any users who infringe any intellectual property rights of others.

 6   Finders Fee

Our website provides owners/brokers with a platform to sell their property in a safe and confidential manner, for providing this service we charge a finders fee if a sale is completed successfully. All information can be found on the contract between vanatis .com and the owners/broker. The finder fee up for a sale to 10 million euro is 0.5% and anything over this at 0.25%.

7   Interruptions in our service

We will make every effort to maintain the continuity of our site, although the Internet is not always stable and is out of our control. Interruptions of service and delays may occur some time. As a result, we do not accept any on-going obligation or responsibility to operate our site or any particular part of it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Law and jurisdiction

This Advertiser Agreement is governed by law of England and Wales, and the courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).
You agree to comply with all applicable laws, statutes and regulations concerning your use of our site.

Events beyond our control

We will not be in breach of this Advertiser Agreement, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation any industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident or natural disaster.

Invalidity
If a provision of this Advertiser Agreement (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of this Advertiser Agreement will not be affected.

Variations
We may revise this Advertiser Agreement or any sales templates/documents at any time by amending the applicable web page or by publishing notices elsewhere on our site.

Notices
Any notices that you wish to send us should be emailed to info@vanatis.com
Any notices that we may wish to draw to your attention to will be displayed on our site or through our email newsletter communication system.

 

Privacy Policy

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website, you indicate that you accept this privacy policy. Please do not use our website if you do not agree to this privacy policy.

We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately.

In general, we use the information we collect about you to help us improve the features and services we offer and support our own marketing and promotion efforts.

When you visit, register or use the services on our site, you may be asked to provide certain information about yourself, including your name and your contact details. Advertisers/owners and brokers can update their information and change settings on their ‘My Account’ page once signed in.
We may collect information about your use of our site as well as information about you from the emails or letters sent to you. We may collect information about your property and the type of property you wish to buy.
Where you use PayPal or another payment solution, you agree that we may share data about you with PayPal/the other provider and vice versa in order to facilitate or assess your use of the online payment platform or for other internal purposes. Such data may include details of enquiries, bookings, transactions, refunds, chargebacks or other claims or events relating to advertisements and/or payments.

Your information will enable us to provide you with access to all parts of our site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our site or our services.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Minors

People under eighteen years or younger are not allowed to become registered users of this site.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Call recording and monitoring

Please be aware that calls to and from vanatis.com may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, or to provide training to our staff. We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them after this time.
Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.

Deleting or editing your account information

This site provides you with the ability to edit the information in your user account that you provided to during the registration process, by visiting your personal dashboard. You may request deletion of your user account by contacting us. Content or other information that you may have provided, and that is not contained within your user account, such as posts that may appear within site forums, may continue to remain on the site at the site editor’s discretion, even though your user account is deleted.

Account Protection and security

We have implemented technical, administrative, and physical security measures and procedures to protect you against the loss, misuse and change of any of your personal information. Despite our highest and best efforts, no security measures are impenetrable. We encourage you to let us know immediately if you suspect any misuse of your information.

While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor’s control that may result in disclosure of data. Consequently, the site editor offers no warranties or representations as regards maintenance or nondisclosure of data.

We may change our privacy policy from time to time as we add new services or in response to changes in the law. Any changes to our policy will be posted on this page.